Terms of Service
Last updated: May 16, 2026
1. Service
Demarks 360 provides 360 video booth rental services in Calgary, Airdrie, Cochrane, Chestermere, Okotoks, and Rocky View County, Alberta, Canada. By booking our services, you agree to these terms.
2. Pricing
Pricing is provided as a custom quote based on your event date, hours, add-ons, and location. Travel within Calgary is included. Events outside Calgary city limits may include a small travel cost, shown in your quote. All amounts are in Canadian dollars.
3. Quotes, Deposits & Payment
Requests are reviewed within 24 hours and we reply with a tailored quote by email. We hold your date for 3 days after sending your quote. To book, you can pay in full, or pay a deposit to lock in your date and the remaining balance the day before your event. If no payment is made during the 3-day hold, the date is released. All payments go through a secure Stripe link we send you. The deposit is non-refundable once paid.
4. Cancellation Policy
Your deposit is non-refundable once paid. If you cancel before the 7-day mark, only the deposit is forfeited: no balance is charged, and if you paid in full, the amount above the deposit is refunded. If you cancel within 7 days of the event, the full quoted amount applies. Free rescheduling is available if requested 7+ days before your event, subject to availability.
5. Service Area
We only accept bookings within our approved service area. Your event address must be in Calgary, Airdrie, Cochrane, Chestermere, Okotoks, or Rocky View County. Bookings outside this area will be cancelled and deposits refunded.
6. Lead Time
We require a minimum of 5 days advance notice for all bookings.
7. Our Cancellation
If Demarks 360 must cancel your booking (equipment failure, emergency), we will issue a full refund of all amounts paid, including the deposit. We will notify you as soon as possible.
8. Liability
Demarks 360 is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount paid for the affected booking.
9. Governing Law
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.
10. Contact
For questions about these terms, email hello@demarks360.ca.